FREE WORLDWIDE SHIPPING ON ALL ORDERS ABOVE $30 - 24/7 SUPPORT - info@novalglobal.com

0

Your Cart is Empty

RETURNS

If you need to request a return please contact us within 30 days after delivery. If 30 days have gone since you received the item then unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase.

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and you will get your money back, or exchange for another item in the same value.


Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, Please contact us.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Subscribe